When you send us our web enquiry form (see ‘Vehicles & Prices’ > ‘Enquire Now’) we will confirm your request for your preferred vehicle within 24 hours and email you a detailed all-in quote.
Please read the quote carefully to make sure it includes everything you want. Upon acceptance of your quote you can send us your credit card details through our encrypted and secure form for payment of a deposit of EUR 250, which confirms your booking. The vehicle is then reserved uniquely for you for the requested rental period and you will receive a confirmation of booking and proof of payment by email within the next 24 hours. Your deposit (minus 5% bank charge) is refundable if you cancel your booking at least 45 days before rental start.
The balance of your rental you can pay by Credit Card (MasterCard and VISA) or Debit Card (VISA Electron and Maestro) in our office upon receiving your vehicle. Your preferred Reduced Excess amount can be authorized on a credit card only, not a debit card.
Please note that we can process credit card payments in local currency only, being the Namibian Dollar (NAD). While we strictly work with the exchange rate as daily provided by First National Bank of Namibia, this may produce a minor variance between the quoted and the effectively debited EUR amount resulting from fluctuating exchange rates and the different rates used by various banks and credit card companies. This deviation should always be MINOR. If you feel the difference exceeds the scope of “minor”, please send us an email together with a copy of your debit statement and we will immediately initiate corrective action.
We offer you a Limitless Price Drop Security.
When prices published on our website increase you will pay the discounted price as stated on your quote. You will never pay a higher price.
However, when prices drop after you book we will automatically send you a new quote with the lower price available at that moment so you take advantage of any special discounts which may be introduced after you booked. Limitless Price Drop Security is a year round program and exclusive to Safari Car Rental clients so you don’t have to feel anxious about whether or not you have booked at the right time to get the best deal. You will never pay more than the lowest price available anytime between your date of booking and the date of your rental start – however long that period may be!